Cancellation policy

Flexibility – even when plans change

Sometimes, life has other plans – and we understand that. To ensure you can look forward to your holiday on Sylt with peace of mind, we want to provide you with clear and transparent information about our cancellation policies.

Whether it’s a change in schedule, health reasons, or personal matters: we believe in fairness and open communication. Here you’ll find everything you need to know about rebooking, cancellations, and any applicable fees – so there are no surprises.

And should any questions remain, our team is always happy to assist you personally. We’re here to help and will gladly work with you to find a solution that suits everyone.

The following cancellation terms apply if the property cannot be rented to any other person:

From the 28th day before departure 30%
From the 21st day before departure 40%
From the 14th day before departure 50%
From the 7th day before departure 80%